Contact

SURF, SURFmarket en SURFnet are based in the centre of Utrecht. SURFsara is based at the Science Park in Amsterdam. The 24-hour help desk can be contacted in the event of disruptions to the SURFnet services. Meeting rooms in the centre of Utrecht can also be booked at SURF.

Contact information and directions

SURF, SURFmarket and SURFnet are located in Hoog Catharijne in Utrecht. SURFsara is based at the Science Park in Amsterdam:

24-hour SURFnet services help desk

The SURFnet help desk is available 24/7 to allow registered help desk callers to report disruptions and operational measures. The 24-hour help desk will log disruptions to SURFnet services and coordinate their resolution.

Helpdesk SURFsara services

Please contact the SURFsara services helpdesk if you request support from or complain about SURFsara's services. 

SURF meeting rooms

SURF's connected institutions and partners can use the SURF meeting rooms in Utrecht. SURF makes its meeting rooms available for free to working groups, management teams and other consultative bodies in the education and research sector.

Complaints

Read how you can report a complaint about SURF.