AI in operations

Relevance

From the national supercomputer and cloud services to the network, from first-line support to specialist insights: an enormous amount of data is generated. By making more effective use of the underlying resources, we can deliver better services with a lower energy footprint.

Role of SURF

SURF is working on a technical proof of concept to implement energy-conscious computing. In addition, we are exploring how to add more intelligence to our network operations. In this process, we connect with other national research and education networks (NRENs) and various infrastructure partners to share best practices and take the lead in what is possible.

SURF also helps institutions establish joint agreements with ICT and content providers. In coordination with its members, SURF conducts DPIAs (Data Protection Impact Assessments), aimed at assessing privacy risks for individuals. AI tools are sometimes included in this process—for example, the DPIA in 2024 for Microsoft 365 Copilot.

Responsible use of AI

AI is playing an increasingly significant role in our lives. SURF’s AI programme focuses on exploring the potential of AI in research, education, and operations, with attention to ethical principles and public values. We continuously investigate how to best develop and deploy AI responsibly. This is achieved through building expertise, conducting technical experiments, and developing a joint policy approach. We involve our member institutions to gather needs: collaboration is essential for us to make well-founded decisions about the use of AI.

Contact

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