Cookie statement

Our website downloads cookies to your computer - after your consent. Cookes make the site work properly and give us information that we use to improve your user experience. Third parties can download cookies too, via our website. In this cookie statement you can read about the types of cookies we use.

About cookies

On our website we use cookies: small files that are sent by an internet server and that are stored on your computer. Cookies are also placed via third parties that we have hired.

Allow cookies and delete cookies

When you first visit our website, you will see the message at the bottom of the window "SURF places functional cookies to make this website work properly. We also place analytical cookies to improve the website. Where possible, the data is anonymised. We place these cookies without your explicit consent.

We ask your permission to place third party cookies. Embedded content (such as YouTube videos) may contain third party cookies. By clicking "Accept", you consent to the placing of third party cookies.

You can delete the cookies via your browser settings. There you can also set the type of cookies that will be placed on your computer. Most cookies have an expiration date. This means that they expire automatically after a certain period of time and no longer record any information about your visit to the site. You can also choose to delete cookies manually via your browser settings.

Translated with www.DeepL.com/Translator

Agreements with third parties about cookies

We have made agreements with third parties who place cookies, about the use of cookies and applications. However, SURF does not have full control over what the providers of these applications do with cookies themselves when they read them out. In the privacy statements of these parties, you can read more about these applications and how they handle cookies (please note that these can change regularly).

Types of cookies on surf.nl 

Functional cookies

Our website uses a number of functional cookies, which ensure that the website functions correctly:

  • cookieconsent_status: necessary to store your cookie preferences and is valid for 12 months

Analytische en trackingcookies

SURF uses the open source statistics tool Matomo. This tool gives SURF insight into the way visitors use the website and makes it possible to improve it.

By using Matomo, we process the data ourselves and do not disclose it to third parties. The collected data is stored in an encrypted environment in the Netherlands. Matomo is also set up in such a way that the IP address of the website visitor is automatically anonymised: the last 9 digits of the IP address are not stored or displayed. If your browser is set not to be tracked, Matomo will not collect any data from your visit. SURF does not use cookies to identify visitors, but only to improve the website.

Matomo uses the following cookies on your computer:

  • _pk_ref: This cookie tracks from which website you are visiting the SURF website. It is valid for 6 months.
  • _ pk_cvar: This optional cookie is placed on your computer when, for example, you participate in a survey. The cookie prevents you from being asked to participate in the same survey a second time. This cookie is valid for 2 years.
  • _pk_id: This cookie determines if you are a new or returning visitor. This cookie is valid for 2 years.  
  • _pk_ses: This cookie determines which pages you have visited on SURF.nl. The cookie is only valid during that specific visit.

Refuse Matomo cookies

Third-party cookies

Embedded content (YouTube videos) may use third-party cookies. You have to explicitly grant permission for these cookies to be stored on your computer. 

Do you want to allow third-party cookies or revoke your consent? Change your cookie settings

Social media buttons

The social media buttons on surf.nl are links to the social networks concerned.

Changes to the cookie statement

SURF reserves the right to make changes to this cookie statement. We recommend that you check this cookie statement regularly so that you are aware of these changes.

Privacy policy

Please also read our privacy statement. There you can read how we handle your personal data, how we protect your data and what rights you have with regard to your data.

General contact details

SURF
Moreelsepark 48
3511 EP  Utrecht
communicatie@surf.nl
+31-887873000

This cookie statement was last updated on 25 March 2018.