24/7 support for security incidents

SURFcert provides your institute with security-incident support 24 hours a day, seven days a week. SURFcert also uses tools and other resources to optimise security within institutions themselves. For example, SURFcert is continuously minimising the nuisance of DDoS attacks, thus protecting your institution better.

Incident response

Institutes connected to the SURFnet network can make use of the SURFcert incident response service 24 hours a day, seven days a week. Institutes report security breaches (incidents) to SURFcert, who will keep the institute informed of the progress of the incident, and provide any necessary advice on how to resolve it. SURFcert has been accredited by FIRST.

Optimising institutional security

SURFnet also works with institutions to optimise security using tools and other resources.

  • DDoS protection
    SURFcert helps to prevent DDoS attacks and to minimise their impact. For better protection of your institution. More about DDoS protection
  • CVPO (CERT-formation process support)
    SURFnet supports institutes in the setup and training of local Company Emergency Response Teams (CERTs).
  • TRANSITS training programme
    SURFacademy offers twice-yearly training for new and existing institutional CERT members. More about TRANSITS
  • SCIRT (SURFnet Community of Incident Response Teams)
    An operational security working group, with a focus on incident management. More about SCIRT
  • Netflow
    Netflow is a service that analyses data on traffic to and from the institute, in order to detect network attacks at an early stage and limit the damage caused.
  • AIRT
    AIRT is a workflow application used by SURFcert to record and forward security breaches and incidents to institutes. More about AIRT

Who can use SURFcert?

SURFcert is available to institutes connected to SURFnet.

Contact information

Telephone: +31-887873000 - during office hours

Alarm number - 24 hours a day, 7 days a week:  +31-622923564

Postal address:
SURFnet bv
Postbus 19035
3501 DA Utrecht

Public PGP-key
Use the public SURFnet-CERT PGP key to send confidential messages to SURFnet-CERT and to verify the digital signature from SURFnet-CERT.

Operational information

This service is included in SURFnet's core package.

Latest modifications 27 Sep 2018