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Are you a recent graduate or a student looking to contribute to the future of education and technology? In this role, you’ll delve into trends such as AI and digitalization, collaborate on innovative projects, and help shape solutions to strategic challenges. You’ll combine analytical skills with teamwork and have the opportunity to make an impact in a unique environment.

Where you will work

SURF is the cooperative ICT organization for Dutch education and research. More than 100 educational and research institutions collaborate through SURF to strengthen digital innovation, knowledge sharing, and future-proof infrastructure.

Within SURF, institutions collaborate on major societal and technological transitions, such as AI, digital sovereignty, open science, cybersecurity, digital learning environments, and emerging technologies. The ability to look ahead and adapt to change plays an increasingly important role in this context.

The team you will join

The Strategy, Futuring & Values team coordinates collaboration between SURF and its strategic partners on long-term strategic and governance issues, ensuring that policy and funding for the digital infrastructure for education and research are in order. The team identifies developments in education, research, and society that affect SURF and advises management on issues in a political, strategic, and/or governance context.

What you will do

• Support innovation and strategy projects in the field of education and research
• Contribute to organizing and creating workshops, co-creation sessions, and stakeholder dialogues
• Identify and analyze trends, developments, and (new) technologies, and formulate recommendations
• Collaborate on the development of future scenarios and concepts
• Helping to translate complex issues into clear insights and recommendations
• Collaborating with various stakeholders, such as universities, research institutions, and public organizations
• Supporting community building and knowledge sharing
• Contributing to project coordination and communication

Your skills and experience

You are a curious and driven master’s student (or recent graduate) with an interest in social and technological issues. You are proactive and enjoy thinking about the future and how organizations can prepare for it.

You enjoy working with others, aren’t afraid to ask questions, and aren’t intimidated by topics that don’t yet have clear answers.

We’re looking for someone who identifies with (and wants to further develop) the following competencies:

• Interest in innovation, strategy, and future-oriented thinking
• Strong communication skills
• Analytical skills and an interest in complex issues
• A curious and eager-to-learn attitude
• Organizational sensitivity and an understanding of stakeholder dynamics
• Ability to work in a dynamic and sometimes uncertain environment
• Affinity for digital developments and technology
• Team-oriented and comfortable in multidisciplinary environments
• Excellent command of Dutch and English (both spoken and written)

We welcome candidates from various fields of study, such as:

• Social sciences
• Innovation studies
• Public administration or policy
• Organizational sciences
• (Future) studies or sustainability-related programs
• Education or learning sciences

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

Are you interested in the complex combination of applications, systems, and databases in an international infrastructure? Do you know Microsoft inside out? Do you find it challenging to convert customer questions into tailor-made solutions? And do you want to better support and clarify business processes? Do you take ownership, have a healthy dose of problem-solving skills, and are you decisive? Do you enjoy working in a team? Then you could play a wonderful role as a Microsoft Engineer at SURF.

Where you will work

SURF is the ICT cooperative for Dutch educational and research institutions. Together with them, we work on digital services and complex innovation challenges to enhance the quality of education and research.

Working at SURF means working for a unique and open organization. This is evident in everything: the structure of the organization, the setup of the project teams, the culture in our offices, and the atmosphere among colleagues. SURF offers excellent terms of employment and takes a flexible approach to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.

The team you will join

You will be working in the Internal IT department, in the Operational Support team. This is a fast-growing team within SURF that is responsible for system and office automation, cybersecurity, and service desk services. You will work closely with colleagues within your own team and within SURF, in an informal and pleasant working environment. Together with the team, you will ensure the stability, performance, and security of our services. You and your colleagues will ensure that the infrastructure is continuously improved and that new functionalities are developed. You will do this according to the agile methodology and the scrum framework.

What you will do

As a Microsoft Engineer, you will be jointly responsible for complex Microsoft environments, both in the cloud and (virtualized) on-premises. You will ensure the stability, performance, continuity, and security of the Microsoft environment, with increasingly in-depth interactions with components other than Microsoft.

What else you will be doing

• You ensure the seamless operation of Microsoft environments. You do this by monitoring applications, implementing improvements and taking action to guarantee capacity, performance, continuity and security.
• You have knowledge of Office 365, (A)AD, Intune, Graph-API, links to external tenants, subscriptions and landing zones.
• You have knowledge of on-premises environments such as AD, ADFS, file servers, Windows Server 2019 to 2025, and a hybrid Exchange environment.
• You have knowledge of automation with PowerShell.
• You support Information Management by translating functional questions into solutions. In addition, you set up the management and support processes (ITIL) and documentation properly.
• You regularly analyze incidents in the past period and initiate changes that help prevent incidents. In addition, you improve service by looking at how things can be done more intelligently, including opportunities to transfer activities to first and second line support.
• You actively contribute ideas about further professionalization, development, and automation.

Your skills and experience

• You have a higher education (HBO) or university education (WO) level of working and thinking;
• You have demonstrable knowledge and experience with both Microsoft on-prem servers and the cloud stack;
• You have an affinity with security, hardening, and compliance;
• You have a good command of spoken and written Dutch and English;
• You have experience with project-based work, preferably agile; you also have knowledge of ITIL processes.
• You have experience in an environment where you not only manage, but also contribute ideas about design and direction.

Prior to starting this job, a VOG must be presented.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.

SURF is looking for a pragmatic and well-rounded advisor to join the Quality & Risk (Q&R) team. This team consists of experts in the fields of privacy, security, AI, CSR, and risk management. Together, they are responsible for SURF’s quality and compliance standards. We are looking for someone who can bridge the gap between the central guidelines developed by Q&R and the day-to-day practices of our staff. Is that you? Then this position is perfect for you.

Where you will work

SURF is the ICT cooperative for Dutch education and research institutions. Together with them, we work on digital services and complex innovation challenges to improve the quality of education and research.

In doing so, SURF faces the challenge: how can we continue to professionalize without becoming rigid, while maintaining our agility? How do we combine central accountability with appropriate measures for our dozens of different services? This is precisely the area where you, as a Q&R advisor, can make an impact.

The team you will join

You will be working within the Quality & Risk team: For us, quality is the positive embodiment of compliance. At SURF, we do things the right way because we want to (quality), not because we have to (compliance). Within the Quality & Risk team, we have four disciplines: security, privacy, AI, and CSR. Risk management is an integral part of these four disciplines, and our team therefore consists of second-line officers for these five areas.

The Q&R team serves as a single point of contact for the organization: Business Support. Business Support is a subteam within Q&R and handles all incoming questions and requests regarding our four disciplines.

SURF has grown rapidly in recent years, but processes have not always kept pace. While processes have been significantly improved and strengthened within each discipline (e.g., security and privacy), a more integrated approach to quality and compliance is needed. Colleagues also need practical guidance, explanations, and support.

What you will do

Your role is to bridge the gap between the central frameworks, systems, and policy documents that we develop as a team and the day-to-day practices of service owners and other employees.

In recent years, we have adopted a more risk-based approach across all disciplines. In security, this is based on the ISO 27001 framework; privacy has shifted from a “comply or explain” approach to risk-based decisions; and our implementation of the AI Act follows the same methodology. Risk-based working and continuous improvement are central to our approach.

The next step is to further develop and put into practice the frameworks of the four disciplines across the various teams and support departments. We aim to move from compliance to true resilience throughout the chain, and to do so through an integrated approach, coordinated across all four disciplines.

For 2026, our focus is on security and AI, but this may change annually, depending on internal challenges, external threats, and laws and regulations. That is why security and AI knowledge are currently the most important, but sufficient affinity with privacy and CSR is also important.

Furthermore, you will support Business Support by pragmatically and naturally bridging the gap between the Quality & Risk mindset and the working methods of the various target groups. For example, you can put yourself in the shoes of a service owner, an HR employee, and a developer. Naturally, you will also work closely with your colleague who is responsible for

What else you’ll be doing

Together with your colleagues, your core responsibilities will include the following:

• As part of Business Support, you’ll handle incoming questions and requests related to our four disciplines.
• You translate generic documentation into practical tools, clear explanations, and usable templates for colleagues within SURF.
• You contribute ideas and provide advice on practical and workable (security and AI) implementations to operational colleagues such as administrators, (technical) product managers, project leaders, procurement staff, and software developers who are responsible for SURF’s services.
• You communicate internally and with your colleagues via channels such as the intranet, email newsletters, blogs, or SURFtalks, and coordinate content and communication during serious (security) incidents.
• You support the organization in conducting risk analyses, security designs, and solutions. In doing so, you collaborate and coordinate with the rest of the team.
• You assist in the further development, management, and updating of the information security and AI policies for SURF.

Your skills and experience

• You have proven work experience and knowledge in the fields of security and AI. An interest in privacy and CSR is a plus.
• You have at least 2 years of work experience in one or more of our fields, such as security, AI, privacy, compliance, or risk management.
• You preferably have experience implementing security management and measures, privacy, risk and crisis management, compliance, and audit activities, as well as
• knowledge of the ISO 27001 information security standard or comparable quality systems.
• You have experience with the practical implementation of communication, training, and awareness initiatives for IT professionals. This includes organizing and conducting meetings, workshops, or training sessions, setting up and maintaining the intranet, and designing awareness campaigns.
• You have a flair for language and express yourself fluently in both spoken and written Dutch and English.
• You are always eager to learn, flexible, and creative, and can quickly familiarize yourself with new domains and organizations.
• You work independently within a small team of professionals. In addition, you are results-oriented, pragmatic, and sensitive to organizational dynamics, and you know how to effectively connect people and interests.

SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.