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Technical Product Manager Generative AI for Education
Are you an experienced technical specialist? And would you like to develop innovative AI services for education? Do you enjoy pioneering new technologies? Do you like developing proof of concepts and turning them into robust products? Then this is your chance to make a difference as Technical Product Manager Generative AI for Education. Read on!
Where you will work
SURF is the ICT cooperative of Dutch education and research institutions. Together, we develop digital services and work on complex innovation issues that improve the quality of education and research. We do this in co-creation with the institutions, with an eye for public values, and as openly and open source as possible.
SURF is an environment in which there is much to pioneer technically. You will be given the space to make architectural choices, investigate new technologies and develop proof of concepts into production-ready solutions. You will also work on issues relating to cloud architecture, scalability, security, data integrity and AI ethics. In this way, you will contribute directly to an infrastructure that makes Dutch education future-proof.
The team you will join
You will become part of the Education Innovation team within the Open and Accessible Research & Education department. You will work on a project within the national Npuls programme: EduGenAI. This is a new service that supports educational institutions in using generative AI safely and responsibly.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and a flexible approach to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
As a technical product manager, you are the driving force behind the technical development of this product. You work closely with the product manager and developers. You translate the vision and functional requirements into technical architecture and solutions. You maintain an overview, make technical choices and supervise the realisation and implementation.
In concrete terms, this means the following.
- You design the technical architecture of EduGenAI and translate functional requirements into robust solutions.
- You manage and supervise developers and suppliers, providing technical guidance and monitoring quality.
- You evaluate and implement new open source technologies and AI models, and determine which ones are suitable for scalable application.
- You set up proof of concepts and pilots and develop them into stable production environments.
- You build and maintain a secure, scalable infrastructure that applies privacy-by-design and security-by-default, in accordance with ISO 27001 and AI ethics guidelines.
- You will set up management processes for availability, monitoring, support and further development, so that the service remains operational in the long term.
- You will work closely with product managers, domain architects and experts from educational institutions to embed choices in practice.
Your skills and experience
- You have a higher professional education (HBO) or university education (WO) level of working and thinking and at least 5 years of experience in a technical lead or architect role.
- You have extensive experience with cloud environments, data flows, APIs and AI models.
- You have experience with (open source) software development and modern development methodologies.
- You have an affinity with data-driven innovation and generative AI, and technical insight into the latest developments in this field.
- You have experience with security, privacy by design and ethical issues surrounding AI.
- You have a pragmatic approach: you can switch between experimentation and production environments.
- You have good communication skills and persuasiveness, in both Dutch and English.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
Are you an experienced technical specialist? And would you like to develop innovative AI services for education? Do you enjoy pioneering new technologies? Do you like developing proof of concepts and turning them into robust products? Then this is your chance to make a difference as Technical Product Manager Generative AI for Education. Read on!
Where you will work
SURF is the ICT cooperative of Dutch education and research institutions. Together, we develop digital services and work on complex innovation issues that improve the quality of education and research. We do this in co-creation with the institutions, with an eye for public values, and as openly and open source as possible.
SURF is an environment in which there is much to pioneer technically. You will be given the space to make architectural choices, investigate new technologies and develop proof of concepts into production-ready solutions. You will also work on issues relating to cloud architecture, scalability, security, data integrity and AI ethics. In this way, you will contribute directly to an infrastructure that makes Dutch education future-proof.
The team you will join
You will become part of the Education Innovation team within the Open and Accessible Research & Education department. You will work on a project within the national Npuls programme: EduGenAI. This is a new service that supports educational institutions in using generative AI safely and responsibly.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and a flexible approach to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
As a technical product manager, you are the driving force behind the technical development of this product. You work closely with the product manager and developers. You translate the vision and functional requirements into technical architecture and solutions. You maintain an overview, make technical choices and supervise the realisation and implementation.
In concrete terms, this means the following.
- You design the technical architecture of EduGenAI and translate functional requirements into robust solutions.
- You manage and supervise developers and suppliers, providing technical guidance and monitoring quality.
- You evaluate and implement new open source technologies and AI models, and determine which ones are suitable for scalable application.
- You set up proof of concepts and pilots and develop them into stable production environments.
- You build and maintain a secure, scalable infrastructure that applies privacy-by-design and security-by-default, in accordance with ISO 27001 and AI ethics guidelines.
- You will set up management processes for availability, monitoring, support and further development, so that the service remains operational in the long term.
- You will work closely with product managers, domain architects and experts from educational institutions to embed choices in practice.
Your skills and experience
- You have a higher professional education (HBO) or university education (WO) level of working and thinking and at least 5 years of experience in a technical lead or architect role.
- You have extensive experience with cloud environments, data flows, APIs and AI models.
- You have experience with (open source) software development and modern development methodologies.
- You have an affinity with data-driven innovation and generative AI, and technical insight into the latest developments in this field.
- You have experience with security, privacy by design and ethical issues surrounding AI.
- You have a pragmatic approach: you can switch between experimentation and production environments.
- You have good communication skills and persuasiveness, in both Dutch and English.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
Product Manager Generative AI for Education
Are you an experienced product manager who thrives on innovation in a social context? Would you like to help build a new service that enables educational institutions to use generative AI safely and responsibly? Then this is your chance to make an impact as Product Manager Generative AI for Education.
Where you will work
SURF is the ICT cooperative of Dutch education and research institutions. Together, we develop digital services and work on complex innovation issues to improve the quality of education and research. We do this in close collaboration with the institutions themselves, with an eye for public values, and as openly and open source as possible.
The team you will join
You will become part of the Education Innovation team within the Open and Accessible Research & Education unit. From there, you will work exclusively on a project within the national Npuls programme: EduGenAI. This is a service currently under development that supports educational institutions in the safe and responsible use of generative AI.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and takes a flexible approach to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
As EduGenAI product manager, you will take the lead in developing, designing and growing this new product. You will move smoothly between vision, strategy and implementation and know how to take various stakeholders along on the journey from experiment to reliable service provision. You will give direction to the vision, roadmap and positioning, connecting needs from educational practice with technological possibilities. You will also guide the service from idea to scalable solution. In doing so, you will work closely with teachers, administrators, developers and architects. In this way, you will contribute directly to the way in which generative AI makes Dutch education future-proof.
In concrete terms, this means that you will:
- develop a product vision and design and implement the roadmap together with stakeholders;
- translate the wishes and feedback of educational institutions into functional requirements;
- design business models and revenue models that are in line with public values and the SURF cooperative;
- monitor the balance between innovation, feasibility and social values;
- work closely with the technical product manager and development teams to translate concepts into a scalable service;
- supervise pilots and proof of concepts and guide them towards sustainable implementations;
- inform, connect and actively involve stakeholders in the development process.
Your skills and experience
- You have a higher professional education (HBO) or university education (WO) level of working and thinking and at least 5 years of experience as a product manager or in a similar role.
- You have experience with innovation projects, preferably at the intersection of technology and education.
- You are skilled at translating user needs into functional specifications.
- You have knowledge of or affinity with AI and digitisation in education.
- You have experience with stakeholder management and guiding co-creation processes.
- You are results-oriented, organisation-sensitive, maintain an overview in a dynamic playing field and have a feel for cooperation and political relationships.
- You have strong communication skills and persuasiveness, in both Dutch and English.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
Are you an experienced product manager who thrives on innovation in a social context? Would you like to help build a new service that enables educational institutions to use generative AI safely and responsibly? Then this is your chance to make an impact as Product Manager Generative AI for Education.
Where you will work
SURF is the ICT cooperative of Dutch education and research institutions. Together, we develop digital services and work on complex innovation issues to improve the quality of education and research. We do this in close collaboration with the institutions themselves, with an eye for public values, and as openly and open source as possible.
The team you will join
You will become part of the Education Innovation team within the Open and Accessible Research & Education unit. From there, you will work exclusively on a project within the national Npuls programme: EduGenAI. This is a service currently under development that supports educational institutions in the safe and responsible use of generative AI.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and takes a flexible approach to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
As EduGenAI product manager, you will take the lead in developing, designing and growing this new product. You will move smoothly between vision, strategy and implementation and know how to take various stakeholders along on the journey from experiment to reliable service provision. You will give direction to the vision, roadmap and positioning, connecting needs from educational practice with technological possibilities. You will also guide the service from idea to scalable solution. In doing so, you will work closely with teachers, administrators, developers and architects. In this way, you will contribute directly to the way in which generative AI makes Dutch education future-proof.
In concrete terms, this means that you will:
- develop a product vision and design and implement the roadmap together with stakeholders;
- translate the wishes and feedback of educational institutions into functional requirements;
- design business models and revenue models that are in line with public values and the SURF cooperative;
- monitor the balance between innovation, feasibility and social values;
- work closely with the technical product manager and development teams to translate concepts into a scalable service;
- supervise pilots and proof of concepts and guide them towards sustainable implementations;
- inform, connect and actively involve stakeholders in the development process.
Your skills and experience
- You have a higher professional education (HBO) or university education (WO) level of working and thinking and at least 5 years of experience as a product manager or in a similar role.
- You have experience with innovation projects, preferably at the intersection of technology and education.
- You are skilled at translating user needs into functional specifications.
- You have knowledge of or affinity with AI and digitisation in education.
- You have experience with stakeholder management and guiding co-creation processes.
- You are results-oriented, organisation-sensitive, maintain an overview in a dynamic playing field and have a feel for cooperation and political relationships.
- You have strong communication skills and persuasiveness, in both Dutch and English.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
Management Assistant
Do you get your energy from providing support to executives such as directors, managers or team leaders? Do you enjoy contributing to organisation-wide activities? And are you an expert at planning and organising? Do you also have a flexible, collegial and curious attitude and are you committed to working for an organisation with social significance? Then read on.
Where you will work
SURF is the ICT cooperative for Dutch educational and research institutions. Together with them, we work on digital services and complex innovation challenges to enhance the quality of education and research.
The team you will join
From January 2026, the Office Management team will be part of the Business Operations unit. This team provides secretarial, administrative, substantive and/or organisational support. We do this for SURF's units, various committees, services and internal processes. We provide high-level support and we are the team that gets things done! Office Management consists of 18 internal colleagues. We work closely together in various sub-teams, so that we can take over each other's work or help out when needed.
As a team, we value mutual cooperation, a uniform way of working and knowledge sharing. Together, we are open to improvement and the development of our services.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and is flexible when it comes to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
Within the Business Operations unit, you will work with and provide support to a manager and team leaders. You will also provide support for a number of SURF-wide activities. Your range of tasks will be broad and diverse. Some examples of your tasks include:
- Managing diaries and scheduling (complex) appointments;
- Preparing and organising meetings, events, training courses, etc.;
- You take minutes and draw up action and decision lists;
- You book travel and conferences;
- You place orders for joy and sorrow.
Your skills and experience
- You are flexible, collegial, helpful, proactive and used to working in a team.
- You have higher professional education (HBO) working and thinking level;
- You have at least 2 years of relevant work experience;
- You speak and write Dutch and English flawlessly;
- You have an affinity with ICT;
- You are accurate and results-oriented.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
Do you get your energy from providing support to executives such as directors, managers or team leaders? Do you enjoy contributing to organisation-wide activities? And are you an expert at planning and organising? Do you also have a flexible, collegial and curious attitude and are you committed to working for an organisation with social significance? Then read on.
Where you will work
SURF is the ICT cooperative for Dutch educational and research institutions. Together with them, we work on digital services and complex innovation challenges to enhance the quality of education and research.
The team you will join
From January 2026, the Office Management team will be part of the Business Operations unit. This team provides secretarial, administrative, substantive and/or organisational support. We do this for SURF's units, various committees, services and internal processes. We provide high-level support and we are the team that gets things done! Office Management consists of 18 internal colleagues. We work closely together in various sub-teams, so that we can take over each other's work or help out when needed.
As a team, we value mutual cooperation, a uniform way of working and knowledge sharing. Together, we are open to improvement and the development of our services.
Working at SURF means working for a unique and open organisation. This is evident in everything: the structure of the organisation, the set-up of the project teams, the culture in our offices and the atmosphere among colleagues. SURF offers excellent terms of employment and is flexible when it comes to work/life balance. Employees enjoy working independently. In addition, everyone is given the space and freedom to use and develop their talents as effectively and broadly as possible.
What you will do
Within the Business Operations unit, you will work with and provide support to a manager and team leaders. You will also provide support for a number of SURF-wide activities. Your range of tasks will be broad and diverse. Some examples of your tasks include:
- Managing diaries and scheduling (complex) appointments;
- Preparing and organising meetings, events, training courses, etc.;
- You take minutes and draw up action and decision lists;
- You book travel and conferences;
- You place orders for joy and sorrow.
Your skills and experience
- You are flexible, collegial, helpful, proactive and used to working in a team.
- You have higher professional education (HBO) working and thinking level;
- You have at least 2 years of relevant work experience;
- You speak and write Dutch and English flawlessly;
- You have an affinity with ICT;
- You are accurate and results-oriented.
SURF takes pleasure in doing its recruitment itself; acquisition is therefore not appreciated.
